The software greatly simplify the issuing of Warranty Claims and the main activities of After Sale Service, involving a great saving of time and several economic advantages.

The product is actually used by about 60 among the main italian dealers.

• Great time saving while issuing warranty claims thanks to an intelligent management of time rate manuals:
• searching of operations by contained word
• searching of operations by PAL catalogue page number
• automaticcompletionwith all theoperations involved in an intervention
• automatically get the entire sequence of operations directly from the cause spare part
• Creating a new claim from an existing one and automatic generation of campaigns
• Automatic compilation of Policy" sheets and "High Value Claim Prior Approval"
• Sold Machines File with Performed Intervention history and many other useful information
• Statistics on Claim file and grouping by authorized workshop
• Time Rate Manuals always up-to-date and on line
• Trasmission of claims to CNH via Dealer Portal
• Workshop orders management and transforming them in claims
• Statistics on workshop activity

• It’s convenient to issue even small amount claims that otherwise would not be issued
• Given the reduction of the time of compilation, the staff could be employed in more productive activities
• You avoid to forget preliminary operations to the intervention and then avoid to ask less money for the reparation
• Automatic generation of claims relative to campaigns without having to search all the involved machines and then having to issue each claim
• You don't have to buy time rate manuals any more
• The software calculates the amount of claim while issuing it
• Statistics on the claim in file
• The sold machines file contains a lot of essential information for the dealer all managed in an optimal, fast and simple way